About KUB

Knoxville Utilities Board was created by an amendment to the Knoxville City Charter in 1939. As an independent agency of the City of Knoxville, KUB provides electric, fiber, natural gas, water, and wastewater services to nearly 520,000 customers in Knoxville and parts of seven surrounding counties. KUB exists to provide utility services that are safe, reliable, and affordable; however, our mission is about more than pipes and wires. It's about being good stewards of the environment and our communities’ resources and safeguarding those resources for generations to come. KUB is also committed to being good stewards of our ratepayers’ dollars and meeting the needs of our customers. KUB is grateful to be Knoxville’s hometown utility, and look forward to continuing to help our community grow in the years to come.

KUB is governed by seven commissioners who serve seven year terms. Commissioners are nominated by the Board of Commissioners, appointed by the Mayor of Knoxville and confirmed by City Council.  The Board of Commissioners appoints a President & CEO, who in turn appoints other officers.

KUB operates under the provisions of its charter, by-laws, and the rules and regulations for each operating system. View information on KUB's vision and mission statements.